Transparency & Protection
At **Venyo Platform Services**, we value your trust... not an afterthought; it is built into the foundation of our platform. This policy outlines how your data is handled with the highest level of care and sophistication.
We collect information that allows us to provide a bespoke dining and reservation experience. This includes personal identification data such as your name, contact frequency, and dining preferences.
Information you provide directly to us through account registration, reservation booking, and communication with our concierge team. This includes your contact details and any special dietary requirements disclosed to partner restaurants.
To ensure platform stability and security, we collect technical telemetry including IP addresses, device types, and interaction logs. This data is used solely for service optimization and fraud prevention.
Your financial security is our paramount concern. We employ industry-leading protocols to ensure 100% security for all transactions.
Venyo facilitates payments using military-grade encryption via PCI-DSS Level 1 compliant gateways. We do not store, process, or transmit your full credit card data on our own servers; instead, we utilize secure tokenization technologies.
For every transaction, a corresponding digital record and invoice are generated. These documents are archived securely and can be accessed within your user profile or business dashboard at any time.
Venyo uses the data collected to manage reservations, verify subscription statuses for restaurant partners, and deliver real-time notifications regarding your dining experiences.
Data-driven insights allow us to refine our search algorithms, ensuring you find the best restaurants that match your specific city, country, and cuisine preferences.
We collaborate with a curated selection of technology partners to enhance our services. This includes Pusher for real-time dashboard updates and Google Maps for precision location mapping. These partners are bound by strict confidentiality agreements.
By using the Venyo platform, you consent to the data practices described in this document. You retain the right to request access to your data or its permanent deletion from our active systems.
For further inquiries regarding our data stewardship, please contact our Legal Department at support@venyo.site.